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4 Things you need to know about Workflows

Whether you work in IT, HR or Operations, chances are you’ve been looking at ways to shave costs and crank up operational efficiency.

But doing more with less isn’t just about juggling an overflowing workload with dwindling resources. 

It’s about taking a fresh look at your processes and asking: Are there better ways to do the things we do every day? Do we hire more people, or do we find a better solution?

At this point talk often turns to digital transformation and business automation. And you’re not alone if these feel like pretty lofty concepts.

In reality, business automation simply means creating more effective workflows. Workflows that streamline and weave multiple processes together, to make everyone’s lives easier.

Whether it’s a handful of databases or tens of thousands of timesheets, there’s no doubt about it, automated workflows lighten the burden for everyone, driving operational costs down and production levels up.

That’s why many operations teams and IT managers are embracing automated workflows to ramp up business efficiencies and get an edge over the competition. Here are four reasons why you should to.

 

1.    Keep tabs on who did what, when and why
 

Nothing’s more frustrating than when things fall through the cracks.

At the rate business moves today, people often find themselves overloaded. And when things get missed? Problems and blame-cultures set in. 

Well-designed workflows bring multiple components, departments and teams together; often into one highly transparent platform.  When this happens, everyone can communicate what needs to be done, when and how.

Everything is recorded; from beginning to end. And actions and input tasks are all bound to one person. The result? Crystal-clear visibility and more accountability.

And when people are more accountable, they’re more motivated. Finger-pointing disappears: creating stronger, more contented teams who take genuine ownership over their projects.

 

2.    Remove pain points and better allocate resources
 

The beauty of workflows is that they take all the pain points of your business—and automate them. So instead of squashing productivity and eating up your valuable resources, all those laborious tasks can be completed in record time.

For instance, when Bupa used automated workflows to replace timesheet processes, they reduced manual effort by 75%, increasing billing accuracy to 99%, with a full year’s return on investment in just two short months.

So the knock on effect is clear. When you shrink the burden of manual tasks, you increase efficiency, service levels get a boost, and you save money.

Likewise, workflow automation shines a light on teams that need more support. By looking at blockages, it’s easy to spot areas ripe for improvement.  Front-line managers can resolve incidents faster and your core team can take on more responsibility.

This streamlining effect ripples across silos, helping you better allocate resources and freeing up skilled staff to solve more intelligent problems.

 

3.    Stay compliant the easy way
 

Even uttering the word ‘audit’ is sure to strike fear into the hearts of even the most organised managers.

Every business strives for compliancy. Whether it’s to keep external bodies happy or internal checks to ensure good performance; maintaining the right paperwork can be a long and painful process.

Asides the nail-biting possibility of failing to comply, it means pulling staff away from their normal tasks, creating bottlenecks and inflicting greater workloads on other teams.

But by adopting workflows, compliancy happens automatically—instead of the gruelling process everyone dreads. Checks go smoothly, and you can relax knowing you’re always fully prepared.

What’s more: Because it’s so easy to be vigilant about your monitoring, you can identify where improvements can be made, using as deep and as varied analytics as you need.

Therefore using a workflow platform that adapts to fit your business (and not the other way round), makes for fast and flexible change management—a HUGE competitive advantage.

 

4.    Spot and fix issues before they become problems
 

Of course, it’s not just about knowing where the gaps are.  It’s about fixing them too. Workflow automation platforms like PhixFlow, not only give you clear insight into what’s going wrong—and why, they can automatically fix them too.

Better still: workflows all but cancel out embarrassing and avoidable human mistakes that can damage your reputation and cost you dearly. Without things like duplicate spreadsheets, slow approvals, lost paperwork or the dreaded cutting and pasting of emails, there’s less bad data to trip you up.

And being limitlessly scalable, no matter how fast your business grows, you can seamlessly keep your business running at optimum efficiency, safe in the knowledge nothing will ever get missed—and that you will always be compliant.

Ready to try workflow automation yourself? Give it a whirl and preview the power of PhixFlow today.  What have you got to lose?

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