Find out more about our Clients
We have great clients, read about them below.
Billing system migration for Virgin Media
Successful consolidation of multiple billing systems for Virgin Media as the business grows through acquisition.
Global data migration for telco infrastructure provider
Independent telco infrastructure provider migrates data from 25 business units to Microsoft Dynamics 365.
Call re-rating solution for Virgin Media
Virgin Media, the UK’s largest cable broadband provider needed to replace an outsourced re-rating solution to reduce costs and the time taken to respond to customer requests.
Integrated asset management solution
A leading telecommunications provider turned to PhixFlow to build a bespoke asset management solution to ensure the accurate recording a tracking of equipment across multiple continents.
T-Mobile billing system migration
T-Mobile, one of the world’s leading mobile communications companies, needed to migrate their wholesale billing system, due to be unsupported by the vendor, leaving the business exposed should any problems arise with the system.
Prepay Billing Platform Migration Reconciliation Solution
VIVA Bahrain (now Saudi Telecom) were in the process of migrating their prepay Service Control Platform (SCP) to a new Huawei Central Payment System (CPS) and needed to independently verify that the migration was correct.
Customer care decision support for Tesco
Tesco Direct wanted to give customers requesting order returns and replacements the best possible service. We provided care agents with a data-driven decision support application showing a consolidated view of the status of every customer order.
Automating workflows to achieve complete accuracy for Lloyds Pharmacy
Lloyds Pharmacy needed to replace its process for checking tens of thousands of timesheets and invoices, to reduce costly human errors. We delivered a solution in just two months with stunning results, reducing manual effort by 75% while increasing billing accuracy.
Contract management application for Centrica
PhixFlow replaced and automated a manual process to transfer contract information from Centrica’s offer managment system through to their billing system. The configured application provided an ongoing 80% reduction in billing errors and a 40% FTE saving.
5 Ways to improve CX with Low-Code
How can Low-Code applications help when it comes to Customer Experience (CX)?
5 Factors for success in Digital Transformation
With digital transformation becoming a must for companies who want to stay ahead in an increasingly competitive, fast paced market, how do businesses ensure theirs is a success?