Join our Team of Data Experts.

Senior Implementation Consultant

Cambridge, UK

We’re looking for a Senior Implementation Consultant to join us at PhixFlow, based at our headquarters in Cambridge, UK. As a senior member in our services group, you will be joining a great team who believe in changing the way modern software is created.

Key responsibilities will include:

  • Meeting with clients to understand and document their business requirements
  • Understanding client data using basic SQL
  • Designing and building web-based applications using PhixFlow drag and drop design
  • Creating high-volume data processing using PhixFlow drag and drop modelling
  • Creating interactive, web-based charts with PhixFlow reports
  • Helping to identify further areas where we can add value to our clients
  • UK travel with prospects for international travel

For more information, please download the full job profile or send a copy of your CV and a covering letter using the apply now button.

Digital Marketing Executive

Cambridge, UK, with remote working options

We’re looking for an experienced Digital Marketing Executive to join Team PhixFlow, based at our headquarters in Cambridge, UK.

Responsibilities will include:

  • Writing innovative content for the website, including blog posts, thought leadership articles and whitepapers
  • Using CMS to update website content
  • Assist with marketing plans, digital advertising and campaigns
  • Maintaining the social media accounts (LinkedIn & Twitter) to enhance audience reach and engagement.
  • Maintaining and update the marketing platform and customer database

For more information, please download the full job profile or send a copy of your CV and a covering letter using the apply now button.

Support Manager

Cambridge, UK

We’re looking for a hands-on Support Manager to join us at PhixFlow, based at our headquarters in Cambridge, UK. As the head of support, you will be joining a great team who believe in changing the way modern software is created.

Responsibilities will include:

  • Working with our customers to determine, for each issue, the broad nature of the problem, the impact on the customer, and the urgency
  • Manage our responses internally across different teams needed to solve problems – core development, infrastructure, documentation and solution specialists
  • Maintain a good knowledge of the PhixFlow product and build environments to resolve simple problems directly, and to understand how to direct issues internally
  • Build long-term relationships with customers
  • Identify and manage larger pieces of work (mini-projects) to help customers through larger pieces of support work – PhixFlow upgrades, changes to their build environment, etc.
  • Identify when we need to create test systems to investigate problems, and manage these – with clearly defined test goals, monitoring costs, balancing time taken vs. benefits
  • Identify mitigations and work-arounds when necessary, often by working closely with customers to find opportunities
  • Keep customers up-to-date with progress, providing them clear updates and targets for each stage of resolution
  • Helping to set up a support team to handle our launch into SaaS from mid-2022

For more information, please download the full job profile or send a copy of your CV and a covering letter using the apply now button.

Cloud Infrastructure Engineer

Cambridge, UK

We’re looking for an Azure Infrastructure Engineer to join us at PhixFlow, based at our headquarters in Cambridge, UK. As a specialist in Azure Cloud architectures, you will be joining a great team who believe in changing the way modern software is created.

Responsibilities will include:

  • Perform a pivotal role in designing and implementing the processes to automate and manage PhixFlow instances in Azure as part of our PaaS/SaaS strategy.
  • Applying strong security principles at all levels of the infrastructure
  • Developing infrastructure around Azure leading to greater automation, security, cost control and resilience
  • Working with the M365 platform to provide SSO capabilities with PhixFlow
  • Maintaining our company infrastructure, including cloud networks, network devices
  • Helping with the administration of SaaS functions – email, documentation system, etc.
  • Maintaining good quality documentation on infrastructure, record of assets, costs
  • Working with members of the team to understand broad requirements and translate these to infrastructure changes
  • Managing and organising work to develop clear tasks and goals, and communicating these effectively to stakeholders

For more information, please download the full job profile or send a copy of your CV and a covering letter using the apply now button.

Technical Author

Cambridge, UK

We’re looking for an experienced Technical Author to join Team PhixFlow, based at our headquarters in Cambridge, UK.

Responsibilities will include:

  • Gaining a broad and detailed knowledge of the product
  • Developing and maintaining help pages for the core product
  • Liaising with the development team to ensure that the documentation is kept up-to-date for each new release
  • Preparing release notes and upgrade instructions for each new release

For more information, please download the full job profile or send a copy of your CV and a covering letter using the apply now button.